With a new Social Media Management tool, The Glassdrumman Lodge can now track user generated content by monitoring the property’s reputation on a multitude of websites and social media channels like TripAdvisor, YouTube, Twitter, Flickr, Facebook, Google blogs, message boards, news, and others.
By implementing this innovative tool, it is now possible to manage the social media presence of the hotel on different levels, enhancing The Glassdrumman Lodge brand recognition and building strong relationships with its guests or potential guests, which will eventually result in an increase of the sales and the revenue per customer.
The Glassdrumman Lodge takes a new step on its journey into Web 2.0 technologies and escalates customer engagement by using special offers available exclusively for twitter and facebook users, interacting directly with followers and spreading the hotel’s information across multiple networks.
Through this integrated social media solution, The Glassdrumman Lodge provides a new way of communication, converting its continuously growing community of followers into a new opportunity.
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Social Media Management Tool powered by Guestcentric Systems
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